Event video clip cannot be uploaded.

Step 1

Check to see if the SD card is still there. Data may have been overwritten if requested too far in the past.

Step 2

Check Raven temperature of when the event requested failed. Recommend larger capacity SD card if data is overwritten within a day of the reported issue. Ensure SD card is Raven-issued.

Step 3

(Applicable to agreed upon support deal with reseller.)

Contact L3 if issue persists.

Support Tool Feature

Determine Raven Temperature: Raven->Side Panel->Sensors (first icon) select Raven Temperature and time range

Determine SD Card Type: Raven->Side Panel->Raven->SD Card